Opportunities

“Success is where preparation and opportunity meet” – Seneca

2025 Opportunities
We are looking to fill 3 assistant positions at a small business in Matthews, NC. The available roles are: Office Assistant, Production Assistant, and Sales Assistant. We’re aiming to have the right candidates ready to start by January 6th, 2025, so time is of the essence! Interviews will take place in December 2024, and all applications must be submitted by November 3rd, 2024. Don’t miss this opportunity—apply now!

To learn more about the company, vising the about page on Valverax LLC

Visit Valverax LLC

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Jumpstart Your Career with a Growing Porch & Sunroom Construction Business!

Are you looking for a hands-on role where you can build skills, gain real-world experience, and grow with a small family-owned business? Our local porch and sunroom construction company is looking to fill three critical entry-level positions: Office Assistant, Production Assistant, and Sales Assistant. These roles are designed to help you develop practical skills and set the foundation for a long-term career.

What These Roles Offer:

These are beginner roles ideal for those looking to enter the construction industry or improve their knowledge in office management, production coordination, or sales. While these positions won’t make you rich overnight, they are designed to equip you with valuable experience that can accelerate your career growth.

Throughout your time with us, you’ll be recorded for a weekly show that showcases what it’s like working behind the scenes at a small, family-run construction business. You’ll get exposure to real projects, interact with customers and team members, and learn the nuts and bolts of running a business.

Who We’re Looking For:

We’re seeking individuals with a strong work ethic, who are self-motivated, and can think long-term. You must be willing to delay gratification, focus on solving problems, and fit into our company’s culture. In our team, the right attitude is everything—you’ll need to be passionate about what you do, and treat both work and people with respect.

What You’ll Gain:

Experience Specific to the Role: Whether it’s learning the ropes of office management, assisting with on-site production, or helping with sales, you’ll be trained for your specific role while gaining a broad understanding of the construction field.
Career Growth Potential: At the end of your first year, depending on performance and other key indicators, you could be promoted to roles such as General Manager, Office Manager, Production Manager, or Sales Representative/Manager. This is a great opportunity for long-term thinkers who want to build a meaningful career.

This isn’t just another job; it’s a stepping stone to an exciting career in the construction industry. If you’re ready to invest in your future and work with a supportive team that’s focused on growth, we’d love to hear from you!

These positions are all in-person at Matthews, NC company office.

Apply today to be part of a dynamic environment where your hard work and dedication will be recognized and rewarded over time.

Office Assistant Responsibilities:

Lead Management: Monitor all lead sources to ensure potential customers are contacted promptly (ideally within 5 minutes). Follow up persistently with unreachable leads through calls, texts, and emails until successful contact is made.
Communication: Respond to all incoming calls, texts, and emails promptly. Document interactions in HubSpot and relay messages, especially those from the website chat feature, as soon as possible.
Daily Reporting: Track and report daily statistics, including call volumes and contact rates.
Outbound Communication: Initiate outbound calls, texts, and emails to engage with customers and leads.
CRM Management: Enter and update customer and job information in the CRM system to maintain accurate records.
Calendar Management: Create and update appointment schedules for sales representatives to ensure efficient time management.
Office Maintenance: Keep the office organized and clean on a daily basis to create a welcoming environment.
Appointment Follow-Up: Conduct follow-ups after appointments to gather customer feedback and impressions. Inquire about any demonstrations performed or estimates provided.
Post-Job Analysis: Follow up on lost jobs to understand the reasons customers chose other contractors, including the solutions and pricing they received.
Opportunity Management: Check in on follow-up opportunities that representatives have not addressed within a week, unless they have an existing task with a future due date.
Reception Oversight: Maintain an organized reception area and ensure a positive first impression for visitors.
Review and Testimonial Management: Follow up on customer reviews and video testimonials to enhance the company’s online presence.
Research Assistance: Support sales representatives by researching and gathering additional information from manufacturers, suppliers, and contractors.
Marketing Support: Assist the Marketing Manager with data collection and reporting to inform strategic decisions.
Testimonial Scheduling: Coordinate the scheduling of customer testimonials.
Customer Feedback Collection: Request reviews and customer feedback through surveys, and create valuable insights from the data gathered.
Outbound Calling for Marketing: Support marketing initiatives by making outbound calls to gather information on events, including dates, times, and costs.
Content Creation: Assist in producing product videos and service information tips to enhance customer engagement.
Newsletter Creation: Contribute to the development of monthly newsletters to keep customers informed about company updates and promotions.
Event Coordination: Schedule events for sales representatives and ensure all necessary information is accurately recorded.

Production Assistant Responsibilities:

Deal Paperwork Review: Review deal paperwork and prepare for final measurements.
Final Measurements: Conduct final measurements to ensure accuracy for project specifications.
Project Preparation: Prepare project details and rough drawings for the architect, collaborating to clarify and adjust drawings as necessary.
Customer Approval: Provide initial drawings to customers for preliminary approval, ensuring alignment with their expectations.
Engineering Stamps: Obtain necessary engineering stamps to facilitate the approval process.
Final Drawing Approval: Secure final drawing approval from customers to move forward with the project.
Permit Management: Manage the permit process by supplying the Assistant with the required project details and drawings for permit approval.
Inspection Coordination: Communicate with the Assistant to schedule inspections and keep the project on track.
Materials Breakdown: Perform a materials breakdown based on supplier specifications.
Material Orders: Submit and verify material orders with manufacturers to ensure timely delivery.
Crew Work Orders: Create work orders for crews based on trade types to facilitate efficient operations.
Installation Preparation: Ensure all materials and necessary equipment are ready for installation, and that crews are prepared for the job.
Install Calendar Coordination: Place projects on the install calendar with estimated start times.
Field Quality Control: Conduct quality control checks and final walkthroughs in the field to ensure standards are met.
Material Deliveries: Handle miscellaneous material deliveries to job sites as needed, including materials-only jobs.
Team Leadership: Lead the production team, including Solar Project Managers and Outdoor Living Project Managers, ensuring effective collaboration.
Recruitment and Training: Recruit, hire, onboard, train, coach, and evaluate new production team members and subcontractor crews.
Business Preparation: Anticipate upcoming company needs and prepare the production team to handle new business opportunities.
Project Manager Backup: Provide backup support to Project Managers during their vacation periods.
Production Oversight: Maintain production output, ensuring no customers are overlooked and that projects are not delayed without external causes.
Knowledge Acquisition: Continuously acquire new knowledge related to installations (e.g., solar panels on various roof types) and use it to train crews.
Work Planning and Direction: Plan, assign, and direct work, maintaining schedules for multiple work crews.
Operational Coordination: Prepare operational schedules and coordinate install activities to meet production and quality specifications.
Job Scheduling: Schedule jobs by coordinating material delivery, work crew assignments, disposal removal, and customer availability.
Scope Verification: Verify and refine job scopes before delivering them to work crews.
Final Walkthrough: Ensure quality of work by conducting final walkthroughs, confirming that crews adhere to job scopes.
Policy Compliance: Develop, communicate, and ensure compliance with all company policies and procedures.
Crew Performance Appraisal: Assess and appraise the performance of work crews regularly.
Complaint Resolution: Address customer complaints and resolve installation and job-related issues efficiently.
Customer Issue Assessment: Visit locations to assess and troubleshoot customer issues personally.
Positive Customer Relations: Maintain positive relationships with all customers, ensuring their satisfaction.
Repair Capabilities: Possess the ability to make repairs for customer issues and provide estimates for repairs and miscellaneous jobs.
Crew Relationship Development: Develop relationships with, hire, vet, and assess work crews for efficiency and effectiveness.
Installation Assistance: Assist crews with installations and repairs as necessary.
Production Reporting: Track and report daily, weekly, and monthly production statistics to monitor progress and performance.

Sales Assistant Responsibilities:

Availability for Appointments: Be accessible for customer appointments during evenings and Saturdays, in addition to regular weekday hours, to accommodate client schedules.
Structured Sales Presentation: Deliver a well-organized and engaging sales presentation that effectively showcases our offerings.
Quote Preparation: Prepare and present accurate price quotes during appointments, ensuring clarity and transparency for customers.
Customer Follow-Up: Promptly follow up with customers to address any questions or concerns they may have.
Sales and Satisfaction Goals: Strive to achieve individual sales targets while ensuring high levels of customer satisfaction.
Product Presentation: Effectively communicate and demonstrate Valverax LLC solutions to meet customer needs.
Issue Resolution: Address customer concerns proactively and collaborate with sales support resources to ensure first-time resolution of all issues.
Product Knowledge: Maintain a high level of expertise regarding Valverax LLC products and services to provide informed recommendations to customers.
Order Accuracy: Ensure all quotes and orders are processed accurately, adhering to the company’s established sales procedures.

Instructions To Apply

Carefully review the details of the position you’re interested in.
Then, create a video explaining why you’re the best candidate for the role and how you align with our company culture.
Once you’ve done that, complete the application on this page, including a link to both your resume and your video.